Starting with the upcoming January 28 matchup, the Memphis Grizzlies are introducing updated guidelines aimed at improving the ticket purchasing process for fans. To enhance fairness and reduce scalping, each individual will be limited to four tickets per transaction, a decrease from the previous six-ticket allowance. Transactions must be finalized using verified payment methods, and all buyers are required to create or log into an official NBA.com account prior to purchase.

Additional policies focus on streamlining entry and ensuring fan safety. The team will now offer mobile-only ticket delivery to reduce paper waste and increase contactless entry efficiency. Here’s a quick overview of the key changes:

  • Ticket Limit: Maximum 4 per person
  • Payment Verification: Verified credit/debit cards only
  • Delivery Method: Mobile tickets exclusively
  • Fan Accounts: Mandatory login via NBA.com
Old Policy New Policy
6 tickets max per transaction 4 tickets max per transaction
Paper or mobile tickets Mobile tickets only
Payment options flexible Verified payment only